Terms of Service
Last updated: January 30, 2026
Terms of Service FAQ
Quick answers to common questions about using AyurAdhar.
What are these Terms of Service for?
Does AyurAdhar provide medical advice?
What are my responsibilities as a user?
How does this relate to privacy and data?
Can AyurAdhar suspend access?
Full Terms of Service
These Terms of Service (“Terms”) govern your access to and use of AyurAdhar’s website, mobile app, WhatsApp experiences, and related services (together, the “Services”). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1. About AyurAdhar
AyurAdhar is an independent technology platform that supports continuity of Ayurvedic care. Doctors on the platform are independent practitioners and retain full control over clinical judgment, diagnosis, and treatment decisions. AyurAdhar does not practice medicine and does not replace professional medical advice.
2. Eligibility and Acceptance
You must be at least 18 years old or the age of majority in your jurisdiction to create an account. If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
3. Account Responsibilities
- Provide accurate and current information and keep it updated.
- Keep your credentials secure and confidential.
- Notify us promptly of any unauthorized access or use.
- You are responsible for all activities under your account.
4. Acceptable Use
You agree not to:
- Use the Services for unlawful, harmful, or misleading purposes.
- Upload malicious code or attempt to compromise platform security.
- Scrape, reverse engineer, or disrupt the Services without authorization.
- Misrepresent your identity or impersonate another person or provider.
- Violate any applicable Indian laws or third‑party rights.
5. Clinical Disclaimer
AyurAdhar facilitates care coordination and record continuity but does not provide medical advice. All clinical decisions are made by licensed practitioners. If you have a medical emergency, contact local emergency services immediately.
6. Payments and Pricing (if applicable)
Where paid services or fees apply, they will be disclosed at the point of purchase. You authorize us and our payment partners to charge the applicable fees. Pricing may change with notice where required by law.
7. Data and Privacy
Your use of the Services is governed by our Privacy Policy, which explains how we collect, use, and protect personal data in accordance with applicable Indian laws, including the IT Act, SPDI Rules, and the DPDP Act.
8. Intellectual Property
The Services, including all content, branding, software, and design elements, are owned by AyurAdhar or its licensors and are protected by applicable intellectual property laws. You may not use our IP without written permission.
9. User Content and Clinical Records
You retain ownership of your content. By using the Services, you grant us a limited license to store, process, and display your content solely to provide the Services. Health records are processed with consent and remain under patient control, subject to clinical and legal requirements.
10. Third‑Party Services
We may integrate or link to third‑party services (such as payments, logistics, or pharmacies). Their terms and privacy policies apply to your use of those services.
11. Availability and Changes
We strive to keep the Services available but do not guarantee uninterrupted access. We may update or modify features to improve quality, safety, or compliance.
12. Termination
You may stop using the Services at any time. We may suspend or terminate access if you violate these Terms or if required by law. Certain provisions (including IP, disclaimers, and liability limits) survive termination.
13. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AYURADHAR AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM.
15. Indemnity
You agree to indemnify and hold harmless AyurAdhar and its affiliates from claims arising out of your misuse of the Services or violation of these Terms.
16. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Courts located in Bengaluru, KA shall have exclusive jurisdiction.
17. Changes to These Terms
We may update these Terms from time to time. We will post updates and revise the “Last updated” date. Continued use of the Services after changes means acceptance of the updated Terms.
18. Contact
If you have questions about these Terms, contact us at:
- Email: [email protected]
- Address: Sarakki Industrial Layout, Bengaluru, KA 560078